21st June 2018
International Hoax Phone Call Scam
DST Headquarters, Tungku - DST is aware that many individuals in Brunei are currently being affected by an international hoax phone call scam originating from various operators, masked as genuine local numbers, some of which are active numbers.
When subscribers answer these calls, there is an automated message from a pre-recorded voice speaking in Chinese. In such a situation, DST active subscribers are either affected by receiving calls, or their numbers are used by phone scammers to call other subscribers without their knowledge.
DST is not alone as many other operators around the world are facing the same issue. DST has been working around the clock to address these issues to prevent such incidents.
In the meantime, DST would also like to share some ways that may ease subscribers during this period.
1. Subscribers can choose to reject a call and await a response via SMS or WhatsApp from the caller.
2. If a call is answered and it is a spam call, hang up immediately.
3. Do not call back a number which you suspect is a spam call.
4. Never provide important information to these scammers upon request.
By using these methods, subscribers can better protect their information from these hackers.
DST would like to thank its subscribers for assisting them in this investigation by providing them with updates on numbers being affected. Should they have further inquiries or would like to report such calls, they may either contact DSTCare 151 or our visit any of their nearest DST Branches.
Hj Mohd Syazni Hj Tuah
Officer, Group Marketing, DST